The bed was incredibly comfortable, but the music from the wedding was too loud.

The hotel had great amenities, and the room was spacious and clean. However, customer service left much to be desired. Issues like unexpected charges and a lack of responsiveness from staff were frustrating, though I appreciated some personal touches from a specific valet.

The heated pool area provided a nice atmosphere for relaxation, and the friendly staff added to the welcoming vibe. The comfortable bedding ensured a restful sleep experience, although the room cleanliness was compromised by dirty windows. A delayed check-in process marred the experience, with front desk staff lacking efficiency and attentiveness during busy times.

Our stay was lovely, especially enjoying the heated pool and relaxing in the beautiful garden area. The only downside was the water pressure in the shower, which could've been better, but it didn’t ruin our time. Definitely consider this place for your next family getaway! 🌞

Recommend for a cursory stop

Comfortable room, convenient location, featuring easy access to a nearby shopping mall and high-quality dining options, while benefiting from a well-maintained outdoor swimming pool for relaxation.

Had an amazing time with friends! We loved relaxing at the outdoor heated pool and catching a show at the Segerstrom Center for the Arts. The convenient location made it easy to explore various dining options nearby. Definitely a great spot for a fun group vacation.

The only downside was the check-in delay. we had to wait quite a while for our room, which was frustrating after a long day.

my stay was fantastic! the staff were incredibly friendly and attentive, making me feel right at home. i loved the comfortable bedding and the heated pool area, which was perfect after a long day exploring the area.

the breakfast options were limited.

Absolutely loved the cozy bed and the dreamy sleep experience! 🛏️ The valet service was top-notch, but the front desk check-in was super slow.

The lobby’s vibrant décor is absolutely enchanting, and navigating the spacious areas was a breeze, even for someone like me who appreciates a little extra assistance. Everything felt welcoming and comforting.

More accessible seating options by the pool, please.

Exceptional Experience with Stellar Service!

Our family had a fantastic stay! The staff went above and beyond, even accommodating our request for early check-in. The sushi at the on-site restaurant was a delightful surprise—truly some of the best we’ve had. Pro tip, Don’t miss the afternoon tea service. it's a great treat!

The Westin provides a fantastic experience with a prime location near South Coast Plaza. The staff were attentive and ensured that my needs were met efficiently. The comfortable bedding guaranteed a restful sleep, and the amenities, including a well-equipped gym and pleasant outdoor pool area, contributed to a great work-life balance during my business trip.

Parking fees could be more transparent.

the westin is a fantastic hotel with a great location near south coast plaza. the gym and outdoor pool are impressive, making it easy to unwind. the valet staff are top-notch, ensuring your car is handled with care. the bedding is unbeatable – you'll have a wonderful sleep experience here.

the front desk could use some improvement.

It was just a balanced option for a short stint in Costa Mesa with fantastic value. Early check-in at 10AM was a great perk after a long flight. Remember to check out the bridge to South Coast Plaza for some shopping.